Welcome/Solutions/Google Reviews

Boost your Google rating
with source-level filtering

Collect customer feedback internally first, automatically filter by satisfaction, then redirect only happy customers to Google. Negative feedback stays private and handled by your team.

Fully customizable internal surveys and feedback forms
Only satisfied customers are redirected to Google
Negative feedback handled internally with no public impact
Rating goals, incidents, and multi-site analytics
Smart Filter
Benefits Feedback Demo
Threshold
≥ 4★ minimum
Configurable
SM
Sophie M.
Google ✓
LP
Laura P.
Google ✓
Currently being analyzed
Waiting for a new return…
Filtering Summary
G
14to Google
3internally
82% → Google
Our approach

Protect your reputation at the source

Unlike a simple Google link, our approach collects feedback internallythrough a fully customizable form. Only satisfied customers are then invited to publish publicly.

Étape 1

Internal collection

Customers complete an internal questionnaire tailored to your brand. Ratings, multiple choice, quizzes, raffles: fully flexible.

Table/ticket QR code
Post-order SMS
Post-visit email
Kiosk terminal
Staff tablet
Étape 2

Automatic filtering

A score is computed from rating questions, and your threshold determines who is redirected to Google.

≥ threshold — Satisfied
→ Google
< threshold — Unsatisfied
→ Incident

Threshold configurable per location

G

Positive review → Google

Satisfied customers are redirected to your Google Business profile with a tailored message encouraging them to post.

Your public rating improves

Negative review → Internal

The review stays private. An incident is created automatically and your team can follow up with a personalized email.

Public reputation protected

100% of feedback stays under your control. You decide what appears on Google.

View a demo
Internal surveys

Unlimited survey design

No fixed template. Ratings, quizzes, games, raffles, conditional logic, email verification: build exactly what you need in your language.

Rating and NPS

1-5 stars, 0-10 scores, sliders and ranking inputs

Open questions

Short text, long text, email, phone and URL fields

Multiple choice

Checkboxes, radio buttons, dropdowns and matrix questions

Games and raffle

Spin wheel, quiz and Lottie-powered interactions

Email/SMS verification

OTP verification to ensure authenticity

Conditional logic

Questions adapt automatically based on responses

Multi-channel

QR code, SMS, email, kiosk and staff tablet distribution

11 languages

FR, EN, ES, AR, DE, IT, NL, PT, RU, JA, KO

Raffle and spin wheel

Gamify the experience with raffles after responses and animated reward screens.

Advanced quizzes and forms

Build multi-step forms with conditional logic and section jumps for advanced flows.

Verification and anti-duplicates

OTP by email/SMS and protections against duplicate submissions from the same device.

Features

Everything to manage your reputation

From automatic filtering to AI replies, each feature is designed to save time and improve your Google score.

Automatic source filtering

Every response goes through an internal survey. A configurable threshold routes happy customers to Google and unhappy ones to internal incident handling.

One-click AI replies

Five response tones, auto language detection, configurable length, and custom signature support.

Automatic categorization

Categorize all reviews with AI in one click. Create your own categories or use generated defaults with category stats.

Incident management

Any response below threshold creates an incident automatically with full history and follow-up email workflows.

Rating goals

Set targets for average rating and review volume by day, week, or month with real-time progress tracking.

Analytics dashboards

Track score evolution, star distribution, response rate, and period comparisons with PDF/CSV exports.

Multi-location management

Manage all locations from one dashboard and compare ratings, response rates, and incidents.

Automatic translation

Display reviews in original language or translated mode with automatic detection and translation badges.

Rating calculator

Simulate how many 5-star reviews are needed to reach your goal from your dashboard.

Integrations

Connected to your ecosystem

🔵
Native

Google Business Profile

Native two-way sync. Replies are published directly to Google in real time.

Included

Generative AI

GPT-4 replies aligned with your brand tone and customer language.

📧
Included

Email and incident follow-up

SMTP or integrated gateway for personalized follow-up emails with full history.

🏢
Enterprise

Multi-workspaces

Centralize franchise, hotel, or retail networks with granular permissions.

Ready to control your Google reputation?

Collect internally, filter intelligently, and reply with AI.

Book a free demo