Collect customer feedback internally first, automatically filter by satisfaction, then redirect only happy customers to Google. Negative feedback stays private and handled by your team.
Unlike a simple Google link, our approach collects feedback internallythrough a fully customizable form. Only satisfied customers are then invited to publish publicly.
Customers complete an internal questionnaire tailored to your brand. Ratings, multiple choice, quizzes, raffles: fully flexible.
A score is computed from rating questions, and your threshold determines who is redirected to Google.
Threshold configurable per location
Satisfied customers are redirected to your Google Business profile with a tailored message encouraging them to post.
The review stays private. An incident is created automatically and your team can follow up with a personalized email.
100% of feedback stays under your control. You decide what appears on Google.
No fixed template. Ratings, quizzes, games, raffles, conditional logic, email verification: build exactly what you need in your language.
1-5 stars, 0-10 scores, sliders and ranking inputs
Short text, long text, email, phone and URL fields
Checkboxes, radio buttons, dropdowns and matrix questions
Spin wheel, quiz and Lottie-powered interactions
OTP verification to ensure authenticity
Questions adapt automatically based on responses
QR code, SMS, email, kiosk and staff tablet distribution
FR, EN, ES, AR, DE, IT, NL, PT, RU, JA, KO
Gamify the experience with raffles after responses and animated reward screens.
Build multi-step forms with conditional logic and section jumps for advanced flows.
OTP by email/SMS and protections against duplicate submissions from the same device.
From automatic filtering to AI replies, each feature is designed to save time and improve your Google score.
Every response goes through an internal survey. A configurable threshold routes happy customers to Google and unhappy ones to internal incident handling.
Five response tones, auto language detection, configurable length, and custom signature support.
Categorize all reviews with AI in one click. Create your own categories or use generated defaults with category stats.
Any response below threshold creates an incident automatically with full history and follow-up email workflows.
Set targets for average rating and review volume by day, week, or month with real-time progress tracking.
Track score evolution, star distribution, response rate, and period comparisons with PDF/CSV exports.
Manage all locations from one dashboard and compare ratings, response rates, and incidents.
Display reviews in original language or translated mode with automatic detection and translation badges.
Simulate how many 5-star reviews are needed to reach your goal from your dashboard.
Native two-way sync. Replies are published directly to Google in real time.
GPT-4 replies aligned with your brand tone and customer language.
SMTP or integrated gateway for personalized follow-up emails with full history.
Centralize franchise, hotel, or retail networks with granular permissions.
Collect internally, filter intelligently, and reply with AI.